Job from partner
Send messageDescription of the job
Desirable:
+ Completion of a Patient Service Assistant Certificate or equivalent qualification
+ Demonstrated commitment to quality improvement initiatives.
+ Effective communication skills, both written and verbal
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
+ Team player
**Key Responsibilities:**
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Ensures cleanliness and neatness of patient's environment and stock room
+ Ensures cleaning of the Isolation rooms is done when required.
+ Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
+ Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
+ Serves, distributes and collects patient / visitors' meals and refreshments
+ Arranges patient transport from Dialysis treatment
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
+ Monitors consumable stores and orders stock as required
+ Confirms delivery of stock, checks inventory and documentation
+ Performs stocktake when requested
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
+ Orders and pack away linen
+ Assist in the collection of blood samples by pathology lab, help spin blood before collection
+ Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
Essential:
+ Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
+ Knowledge of Work Health and Safety as it relates to the role within the facility
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated skills in food preparation and presentation
+ Basic office skills, including filing and answering telephone enquiries
+ Previous experience in patient assistant role
+ Basic computer literacy.
